Delivered in time for Christmas! Orders of items in stock placed by 6pm on 18 December will be delivered in time for Christmas!

Please note: our delivery commitment only applies to items that are in stock and sent as a standard parcel. It excludes shipments via freight forwarders and bulky goods. When paying in advance, payment must be received by 17 December.

Your return documents

In the event of a return, we will be happy to provide you with the necessary documents for your return, which you can access using the form below.

Please enter your order number and the email address you used when placing your order in the corresponding fields and submit the form. You will then receive an email with your returns form and parcel label.

Please note: The parcel stamp is not valid for freight transport items. For larger returns, please contact our customer service department by phone or email.

You can find further information in our FAQ section.

Return form